Questions about your installed ZapCharger Pro?
Contact your dealer or installer before contacting ZAPTEC support.
Login to our support page for faq and submitting request to our support team.
Don´t have a user? Send an email to support using the contact field.
Email ZAPTEC support
You can contact your local electrician directly or send us an email with your location so that we or one of our dealers can contact you for further assessment.
The electrician will have an inspection of the site and give you an offer on the entire installation including charging station. With the ZapCharger Pro system you can start with a couple of charging stations and build on as people buy their cars. The electrician ensures that the infrastructure is laid out for everyone.
Yes, we have different solutions for those who want to let someone else take care of everything against a small amount. Contact us to find out which option are best for you.
The charging station is manufactured by Westcontrol at Tau outside Stavanger. We focus on quality in production and have chosen a manufacturer with whom we have close dialogue with and who can make improvements immediately
Contact us and we will help you find a local dealer.
Contact your local Renault dealer for support of ZapCharger Portable
Schuko socket, up to 2.3kW (10A)
Blue industrial outlet, up to 3.7kW (16A)
Type 2 charging connector, up to 3.7kW (16A)
Usermanual ZapCharger Pro
ZapCharger Pro NO/EN/DE
Usermanual ZapCharger Portable
To find the correct user manual please see name or serial number on your product. Located on the label, or on the side with the cable going to the car.
ZapChargerPortable C1 –
ZM000366-rr-ssssss / XM000270-rr-ssssss / ZM000366-rr-ssssss / ZM000387-rr-ssssss